• Free delivery over $100

  • Free 100-day returns and express refunds

  • We price match, and carbon offset deliveries

Product details

Brand: dear-frances

Category: Shoes > Heels

Colour: Neutral


Block-heel leather mules Made by hand in Italy A unique yet timeless silhouette that seamlessly blends ease with elegance. We love the textured pony heel, the luxuriously soft leather and the versatility to wear day and night. Description The mid-height Chaise Mules are designed with a flattering asymmetric leather toe strap and a smooth, curved block-heel. Crafted by hand in Italy, they are the epitome of easy elegance and will instantly elevate any look. Details Heel height: 4.5cm (1.75 inches) Smooth leather strap. Hand-stitched. Leather insole, sock and outsole. Textured pony heel.
Shipping & returns
  • Standard Delivery

    Delivery to any US address using FedEx or UPS. Usually takes 3-6 business days.

    Free for orders over $100, or $12.99.

    All import duties paid.

  • Express Delivery

    Order before 4AM Friday for delivery to a US home address. Usually takes 3 business days.

    Just $15.99.

    Note: all items in the order must qualify for the service

  • Free returns

    Once your order is dispatched we’ll email you instructions for making a return.

  • 100 day returns period

    Measured from the date you receive the box to the date you hand it back to a returns partner. Read our full returns policy here.


We’re working hard to make it easier to shop sustainably.

  • Planting a tree for every order

    For every order made on our site, we’ll plant a tree that can capture 8kgs of CO2 per year.

  • Carbon-neutral deliveries

    We carbon offset your delivery and return shipping.

  • Sustainability filter

    Easily shop sustainable items and brands by using our convenient sustainability filter. Head to our ‘Shop’ tab, then click ‘Filter’ to locate it.

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About the brand


Trust in London-based brand Dear Frances to deliver your wear-forever shoes. There are no fast-fashion, one-season-only designs around here – these are simply timeless styles, crafted by artisan shoemakers in Italy for luxury that lasts a lifetime. Not sure where to start? Try the label’s Core Collection, which includes cult-favourite styles such as the Spirit boots and Breeze sandals.




Dear Frances works with a multi-generational artisan factory in northern Italy, which celebrates a slower fashion cycle through its commitment to traditional craftsmanship, ethical production, and use of sustainable materials.