Our goal is to get you looking great. We’ve made it super easy to try on anything you like.
Shipping and returns
Free shipping on orders over £50, and just £3.99 for standard delivery, or £2.99 for CollectPlus on orders under £50.
Delivery to any address in the UK, or to one of 6,000 local shops and petrol stations with CollectPlus.
Always free returns. Use the included prepaid Royal Mail label, or drop off at a convenient location near you with CollectPlus.
Return anything within 14 days for a fast refund. Measured from the date you receive the box to the date you hand it back to a returns partner. (Unfortunately we can’t accept underwear, swimwear or piercings back, unless they are faulty!)
Everything needed for returns is already included in the box. Just seal it up and off you go!
Customer service is one of our core values as a company. Our aim is to have the best customer service in the world. Reach us at firstname.lastname@example.org anytime.